Click here for the bad example, via ThisIsBroken.com
The sometimes outstanding, sometimes whiny “ThisIsBroken” blog has a funny photo of a cruise ship door that has two signs:
- Emergency Exit
- Crew Only
I guess the good news is I doubt any passengers would really avoid that door during a true emergency. Is there a point to a “crew only” emergency door or does it just mean “crew only” except for emergencies?
How many confusing signs are in your workplace? Do you ever stop to look at all of the signs and the “visual clutter” that's around to see if the signs make sense and that they aren't contradictory? Look at things from the role of an outsider, or have some “fresh eyes” come in and look for you.
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Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean.
Mark is also a Senior Advisor to the technology company KaiNexus.