From Pit Crews to Shopfloors to OR’s
Thanks to Bill Hanover for sending the above article. The WSJ also had an article about hospitals learning from Ferrari pit crews (free version of the article here).
Going back a ways, here is a good “Pit Crew Kaizen” article from the Gemba Pantarei Blog.
Although the first articles don't mention lean, there are good examples and lessons about standard work, practicing, and teamwork — not just going faster, but preventing errors (the most important goal for hospitals).
