Thanks to Bill Hanover for sending the above article. The WSJ also had an article about hospitals learning from Ferrari pit crews (free version of the article here).
Going back a ways, here is a good “Pit Crew Kaizen” article from the Gemba Pantarei Blog.
Although the first articles don't mention lean, there are good examples and lessons about standard work, practicing, and teamwork — not just going faster, but preventing errors (the most important goal for hospitals).
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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.
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