Tour a Lean Hospital – Grand Rapids MI

AME – The Association For Manufacturing Excellence. Welcome

Here is a chance to tour Saint Mary's Health Care, in Grand Rapids Michigan, via the AME. The tour is November 7, 2006. Click on the link above for more details.

COMING MID 2008, A NEW BOOK ON LEAN HEALTHCARE – “Lean Hospitals: Improving Patient Safety, Quality, and Employee Satisfaction,” by Mark Graban

If you’re working to build a culture where people feel safe to speak up, solve problems, and improve every day, I’d be glad to help. Let’s talk about how to strengthen Psychological Safety and Continuous Improvement in your organization.