Tour a Lean Hospital – Grand Rapids MI

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    AME – The Association For Manufacturing Excellence. Welcome

    Here is a chance to tour Saint Mary's Health Care, in Grand Rapids Michigan, via the AME. The tour is November 7, 2006. Click on the link above for more details.

    COMING MID 2008, A NEW BOOK ON LEAN HEALTHCARE – “Lean Hospitals: Improving Patient Safety, Quality, and Employee Satisfaction,” by Mark Graban

    Please check out my main blog page at www.leanblog.org

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    Let’s work together to build a culture of continuous improvement and psychological safety. If you're a leader looking to create lasting change—not just projects—I help organizations:

    • Engage people at all levels in sustainable improvement
    • Shift from fear of mistakes to learning from them
    • Apply Lean thinking in practical, people-centered ways

    Interested in coaching or a keynote talk? Let’s start a conversation.

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    Mark Graban
    Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award. He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients. Mark is also a Senior Advisor to the technology company KaiNexus.

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