Kaizen and Lean Manufacturing thoughts | Gemba Panta Rei
Jon Miller, over at the Panta Rei blog, did a much better job of summarizing the “Good News!” DVD on lean healthcare. Click here if you'd like to learn more about lean healthcare or to buy a DVD and book to support their project.
I agree wholeheartedly with Jon's point here:
“If your organization is making excuses that “we are different” and that TPS does not apply to you, here is a hospital that proves it can. After all, if a hospital can implement TPS, why can't you?”
This DVD, and all lean healthcare success stories, speak to the power of Lean Thinking and the lean mindset. It's not just about copying Toyota and it's not just about implementing tools.
It's about focusing on customers (patients), supporting your employees (providers), and driving for problem solving and continuous improvement.
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Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean.
Mark is also a Senior Advisor to the technology company KaiNexus.
[…] The site is run by my friends Bob Mason and Clare Crawford-Mason, the producers of the excellent DVD that I’ve featured here before, “Good News, How Hospitals Heal Themselves.” […]