What Deming Taught Toyota



Many folks don't realize the relationship between Dr. W. Edwards Deming and Toyota. The link above shows some of the credit that Toyota gives/gave to Dr. Deming.

While you're on their site, check out the Deming resources, including the ability to purchase on-demand videos, including many videos featuring Dr. Deming.

The site is run by my friends Bob Mason and Clare Crawford-Mason, the producers of the excellent DVD that I've featured here before, “Good News, How Hospitals Heal Themselves.”


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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.

  1. Rob says

    I believe Toyota applied Deming’s principles to create their own TPS and I’m sure that if you examine the principles behind TPS you can see all of Demings 14 points being followed. For example: End the practice of awarding business on the basis of price tag. Instead minimize total costs. Move toward a single supplier for any one item, on a long-term relationship of loyalty and trust.

    This point relates directly to the way in which Toyota develops relationships with their suppliers. Instead of having many suppliers for the same part, and creating all kinds of waste in the management of the supplier relationships, Toyota only selects one or two suppliers and builds a strong, mutually beneficial relationship with them.

    Also I notice that you’ve got a link to my blog: learnsigma.com.

    Thanks for that, however, it links to the incorrect address: could you change this, from leansigma.com to learnsigma.com?



  2. Mark Graban says

    Oops, sorry for the defect! The link is fixed now.


  3. CC-M1 says


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