Don’t Emulate Everything Toyota Does


Toyota's North American CEO sued for sexual harrassment – Autoblog

I guess today's blog theme is CEO Shame. I'm surprised Bill Waddell hasn't screamed about this yet on the Evolving Excellence Blog. Maybe he's still working up a full head of angry blogging over it.

I get accused of whitewashing anything bad about Toyota. They aren't a perfect company. Nor are their leaders perfect. BUT… we have much to learn from them, lessons and principles that can be applied very widely and very successfully.

At least Toyota is punishing Otaka more than Raytheon is punishing its CEO (see below or click here).

Update: It appears that Toyota may have ignored the initial complaint…. not good.

Please check out my main blog page at

The RSS feed content you are reading is copyrighted by the author, Mark Graban.

, , , on the author's copyright.


Get New Posts Sent To You

Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.

1 Comment
  1. Bill Waddell says

    I have great respect for Toyota and all they have accomplished. The wretched behavior of one man is just that. No company can make perfect hiring and promotion decisions every time, including Toyota. If it were to become a pattern, perhaps I would level criticism at Toyota. As it is, however, only Otaka deserves criticism for his treatment of the woman in question, and for embarrassing such a fine company.

Leave A Reply

Your email address will not be published.

This site uses Akismet to reduce spam. Learn how your comment data is processed.