What Are We Searching For?
No, this isn't a 5S discussion. Every once in a while, I peek at the blog servers stats to see what people search for (on Google, for example) before getting here to the blog. This is just a sample that covers the past week or so.
#1 term: “lean manufacturing”, that makes sense. “lean manufacturing blogs” is right up there too.
We're searching for “lean stuff”: lean posters, lean articles, lean TV, lean examples, lean software, lean manufacturing benchmarks, and a list of companies that use lean.
Someone was searching for a “free kanban formula.” I hope they found it without paying (although many good lean books, with that formula, are worth paying for). Two people were also looking for “free kaizen training slides.” Part of me wants to say you get what you pay for :-)
I'm happy to see a number of people searching for “respect for people and lean”…. hopefully because they want to instill that, not because they're complaining about not having it where they work.
People are still searching for “12,000 paid not to work” as they were searching heavily for two weeks ago.
A more profound question was asked, “Is human error accepted in 5 Why's?” This question is directed at the lean problem solving methodology of asking “why” 5 times to help get to a root cause problem. Human error, or making a mistake, is likely a cause of many mistakes, but it's not usually the answer to the 5th why nor is it usually the root cause. We might ask why the human error was not prevented, which would drive us to a root cause and a solution. I was taught that the “respect for humanity” piece of the Toyota Production System included the idea that people make mistakes, even the best of us. It's for this reason that error proofing (or “Poka Yoke”) and Jidoka are such core lean concepts.
Someone also searched for “Ford's future.” Who knows?!?! :-)