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Lean for Factories, Lean for Hospitals

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Local manufacturer touts lean procedures – 2005-12-01

Here's an article from Charlotte NC that mentions lean success stories in a factory and a local hospital.

Gastonia-based CaroMont Health began implementing lean techniques in 2004 and has saved thousands of dollars and improved patient care, said Julie Botchuck, the health-care company's process-improvement executive.

“This is phenomenal, easy stuff,” she said.

New procedures have helped CaroMont move patient records faster, ensured surgical procedures start on time and speeded up laboratory tests, Botchuck said. That has improved patient and staff satisfaction, the hospital says.

“What you have to do is roll up your sleeves and just do it,” Botchuck said.

As the factory plant manager is quoted as saying, “If you're not using lean in your business, you're missing the boat”.

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Mark Graban is an internationally-recognized consultant, author, and speaker who has worked in healthcare, manufacturing, and startups. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent book is an anthology titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

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