I liked seeing this at my local Starbucks. As they sell whole bean coffee and bags are removed, you can see stickers that have been applied on the shelf to indicate what product goes where.
I'm not saying Starbucks is “lean”, but I liked this example.
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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.
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[…] drinks or more complicated drinks, how would you use lean principles to fix Starbucks? I found an example of “visual controls” once at a Starbucks, but I lost the […]