Surgeons Remove Wrong Kidney

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7Online.com: Investigation on After Surgical Error

A scary example of the type of medical mistake that happens far too often. I hope that “augmenting their procedures” includes standard work and poka-yoke (error proofing) steps. Sad, sad case.

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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.

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