TIME.com: 10 Questions for Jeff Bezos — Aug. 01, 2005:
“HERE'S A QUESTION YOU PROBABLY HEAR ALL THE TIME: READ ANY GOOD BOOKS LATELY? [Laughs.] I read a book recently about Toyota's lean production methodology, which is very interesting.”
This isn't too surprising, considering that Amazon's chief operations person, Jeff Wilke, is a former manufacturing guy from Allied Signal (now Honeywell) who has been bringing Six Sigma (and now I assume lean) principles to Amazon the past few years.
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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.
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