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Amazon’s Jeff Bezos Learning About Lean

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TIME.com: 10 Questions for Jeff Bezos — Aug. 01, 2005:



“HERE'S A QUESTION YOU PROBABLY HEAR ALL THE TIME: READ ANY GOOD BOOKS LATELY? [Laughs.] I read a book recently about Toyota's lean production methodology, which is very interesting.”

This isn't too surprising, considering that Amazon's chief operations person, Jeff Wilke, is a former manufacturing guy from Allied Signal (now Honeywell) who has been bringing Six Sigma (and now I assume lean) principles to Amazon the past few years.

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Mark Graban is an internationally-recognized consultant, author, and speaker who has worked in healthcare, manufacturing, and startups. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent book is an anthology titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

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