Another interesting example of “lean health care”. I've had a chance to take a tour with the lean process improvement team at Osborn Medical Center here in Scottsdale, AZ. It's amazing to see lean and Toyota concepts applied outside of manufacturing, especially where it can have such a positive impact on people's lives (reducing medical errors and shortening ER visit lengths).
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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.
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