Park Nicollet: National Leader in Applying ‘Lean Production’ to Health Care

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Another interesting example of “lean health care”. I've had a chance to take a tour with the lean process improvement team at Osborn Medical Center here in Scottsdale, AZ. It's amazing to see lean and Toyota concepts applied outside of manufacturing, especially where it can have such a positive impact on people's lives (reducing medical errors and shortening ER visit lengths).


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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.

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