Mark Graban's leanblog.org - Lean Healthcare, Lean Hospitals, Healthcare Kaizen, Lean Thinking, Lean Manufacturing, Toyota Production System

A Look Inside Dell Computer (2 Articles)

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Article 1 — Who's Afraid of China? — from NYT
Article 2 –Fast Company article “Living in Dell Time”

Not sure if this web reprint is an example of China IP protection issues (original article on NYtimes.com requires payment), but this is a fairly in depth look at Dell, it's factories and supply chain. The article touts Dell's ability to keep making PC's in the U.S. (or at least the final configuration and assembly) as a lesson in staying close to your customer (as Toyota would do). But, other elements of the supply chain hold weeks, not hours of inventory, including some hard drive components making multiple trips across the Pacific — not as lean as it could be? (see Fast Company article).

A later post of mine: Dell is not TPS

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Mark Graban is an internationally-recognized consultant, author, and speaker who has worked in healthcare, manufacturing, and startups. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent book is an anthology titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

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