A Look Inside Dell Computer (2 Articles)

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Article 1 — Who's Afraid of China? — from NYT
Article 2 –Fast Company article “Living in Dell Time”

Not sure if this web reprint is an example of China IP protection issues (original article on NYtimes.com requires payment), but this is a fairly in depth look at Dell, it's factories and supply chain. The article touts Dell's ability to keep making PC's in the U.S. (or at least the final configuration and assembly) as a lesson in staying close to your customer (as Toyota would do). But, other elements of the supply chain hold weeks, not hours of inventory, including some hard drive components making multiple trips across the Pacific — not as lean as it could be? (see Fast Company article).

A later post of mine: Dell is not TPS

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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.

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