TWI Job Instruction Method for Healthcare

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Thanks to Bryan for sending this along. The link above is to his site, which has a link to a PDF file that is the healthcare adaptation of the “Job Instruction” method in the old (but revitalized) Training Withing Industry methodology. In a way, there is nothing new under the sun, eh?

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Mark Graban
Mark Graban

Mark Graban helps leaders build workplaces where people speak up and improvement sticks, through Lean management, psychological safety, and better use of metrics. He is a keynote speaker, advisor, and host of the Lean Blog Interviews and My Favorite Mistake podcasts.

He is the author of The Mistakes That Make Us, Measures of Success, Lean Hospitals, and Healthcare Kaizen, and a three-time recipient of the Shingo Publication Award. His next book is The Silence Tax.

Mark is also a Senior Advisor to KaiNexus. Get his free ebooks.

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