This archive collects videos, webinar recordings, livestreams, and video-based conversations focused on Lean leadership, continuous improvement, psychological safety, and learning from mistakes. These videos are meant to support reflection and practical application—not just passive viewing—across healthcare, manufacturing, and knowledge work.
Topics range from executive leadership behaviors and Kaizen to Deming, Toyota, and building cultures where people feel safe to speak up and improve.
Regular readers know that I have been working for a software startup, KaiNexus, as we announced in June, in addition to my writing, consulting and speaking work. It’s been a busy and exciting year! Our co-founder and CEO, Greg Jacobson…
As mentioned in Monday’s post with Podcast #131 (Paul Borawski, CEO of the American Society for Quality), ASQ had a contest where members could submit videos about the impact of Quality on their careers and lives. The page for their…
Here is the third short, simple Kaizen education video from KaiNexus. We are embedding these videos into our web-based software, to provide short tips and hints for our healthcare users. We’re also making the videos available on our YouTube Channel and our education videos playlist. Subscribe…
Paul Akers, the President of FastCap is a great advocate for staff-driven kaizen (or improvement) ideas in the workplace. Paul and his company bring many people through his company so they can see their fun culture of continuous improvement (as…
On last Thursday’s episode of The Office, Dwight Schrute installed a software system that he called an “accountability booster,” aka the “doomsday device,” as it was referred to by the rest of the office staff. There had been a number…
Here is the second short, simple Kaizen education video from KaiNexus. You can view the first video here and the entire series. We are embedding these videos into our web-based software, to provide short tips and hints for our users. We’re also making…
Friday night’s PBS program the Nightly Business Report had a nice feature on the use of Lean at Good Samaritan Hospital in Downer’s Grove, Illinois. The video is embedded lower in this post, but you can read the transcript here:…
It’s been nice to see the “lean design” approach taking hold in healthcare over the past few years. I think the first book on the subject was a “manifesto” by an architect, David Chambers: Efficient Healthcare – Overcoming Broken Paradigms.…
Thanks to Jamie Flinchbaugh for sending this funny video my way. It’s the comedian Louis C.K. in his show “Louie” (or maybe it’s from the earlier “Lucky Louie“). It’s a clip where, after an initial question, his young daughter does…
Update: I edited the post title to add “Or Does He?” See the CEO’s comment below, suggesting that the TV report gave the wrong impression and that he wasn’t really “undercover” in a sneaky way like the CBS TV show.…
We’ve created and released our first in our series of short, simple Kaizen education videos from KaiNexus, a startup where I am the Chief Improvement Officer. We are embedding these videos into our web-based software platform to provide short tips and hints…
Here’s a video with Eric Ries giving a good overview of key points on Lean Startups. I’d urge you to watch, even if you’re not involved in startups. There are some familiar and timeless Lean themes and concepts. Check out…
