Tag: Safety

Lean Factories and Lean Hospitals Are Safer and They’re Better Listeners

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When we introduce the idea of Lean to healthcare organizations, it's very common for somebody (often a senior physician) to say something like, "But we...

Stuff I’m Reading March 2015: Womack, Sweatshops, Hospitals, and Surveys

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As often happens, I have too many open browser tabs full of articles that I was going to potentially blog about. Too much WIP...

A Story About a Hospital Putting Safety First Over Patient Satisfaction

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In yesterday's blog post ("Safety is always our top priority" - From lip service to daily practice?"), I challenged hospital leaders to back up...

“Safety is always our top priority” – From lip service to...

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It's really easy to make statements like "patient safety is our top priority." That same statement can be applied to hospital staff, as well. Or,...

Throwback Thursday: Paying Attention to Small Details

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Back in 2011, I wrote this homage to In-N-Out Burger.  Their food is awesome, they treat managers and employees with respect, and they pay attention...

New #Lean & #Lean Startup Candy Hearts for Valentine’s Day –...

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Ok, for those of you who maybe find "50 Shades of Lean" to be a bit too racy, here are some sweet "candy hearts"...

Why don’t we do what we know we’re supposed to do?...

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It's easy to point fingers at others who don't do what they know they're supposed to do. Why don't those nurses and doctors properly clean...

What Does ThedaCare CEO Dean Gruner, MD Say About Safety?

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For today's "Throwback Thursday," I recently re-watched parts of a DVD I helped produce a few years back for the ThedaCare Center for Healthcare...

Random Super Bowl XLIX Lean-Like Moments – Katy Perry and GE

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Following up my earlier post about the "Patriot Way..." During her halftime extravaganza (video), Katy Perry had a silver strap around her wrist, attached to the microphone....

Mark Graban Interviewed by Dr. Bob Wachter on Lean & Patient...

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I'm honored to have been interviewed by Dr. Robert Wachter for his "Web M&M" interview series on the AHRQ website. In Conversation with...Mark Graban, MS, MBA Dr....

My Visit to the Toyota Tsutsumi Plant, Part 1

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I've been overdue in writing more posts about our Japan tour that took place two months ago now. See previous posts in this series....

Not the Safest Way to Win “Toast Kaizen?”

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I'm guessing that many of you know Bruce Hamilton's wonderful "Toast Kaizen" video from GBMP. When I use clips of the video for teaching Lean...