Tag: Respect for People

Readers outside the U.S. might not know the UPS advertising slogan of "What Can Brown Do For You?" This often refers to the iconic...

Thanks to the readers who sent this article my way and thanks to the authors for mentioning and citing my book, Lean Hospitals. The...

I've recently had an email exchange with a retiree who is volunteering in a non-profit hospice care facility. I'm sharing this thoughts with his...

After last week's piece on "putting the continuous back into continuous improvement," I had another article published this past week. This new article was published...

Did anybody see the new movie, the comedy "Horrible Bosses" this weekend? If so, leave a comment and let us know what you thought...

Mark's note: Today's guest post is from  Dr. Mark Jaben. I first met Mark in person at  Cindy Jimmerson's Lean Healthcare West conference in...

First off, a huge thumbs up and thanks are due to Eric Ries and his thought-provoking "Startup Lessons Learned" conference on the "Lean Startup"...

I'm always happy when the wisdom of Dr. W. Edwards Deming spreads in modern social media, almost 20 years after his passing. His message...

On a recent Sunday morning, I was watching cable news channels and two different commercials had a word jump out at me, words that...

Mark's Note: Today's post is from Al Norval, with the firm Lean Pathways, Inc. In the Lean world, we hear all kinds of Japanese...

As somebody who flies about 75,000 miles a year, I am far too acquainted with the Transportation Security Administration and their annoyances (to the...

When hospital people say they don't want to be a factory or "we don't want assembly-line medicine," the statement often goes unchallenged. What is...