Tag: Pizza

TL;DR: Lean at GE in Italy succeeds by empowering employees, avoiding blame, and building psychological safety--leading to faster problem solving, better results, and a...

Today at 3 PM, I'm doing a webinar at the invitation of the BC Patient Safety & Quality Council, as part of their "Quality Café" series. Thanks for the invitation! It's open to the public and it's titled: "Standardize What Makes Sense... Then Engage Everybody in Improving What You Standardized" I hope you can join us...

Many of you who took my reader survey (still open and feedback welcome, prizes gone) mentioned that you liked this style of post with...

Chris Bianco: 'Pizza has been good to me' | Operations | Pizza Marketplace I'm back in Phoenix for a few days, a city where I...