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Mark Graban - June 15, 2010 7

Mark's note: Today's vacation guest post is from D. Mark Jackson, a lawyer who has been studying and embracing Lean principles in a California...

Joe Swartz on How a Pharmacist-Led Kaizen Improved Cardiac Care and Reduced Costs by $90,000 a YearOctober 20, 2025
Hi Mark, You write so well. I think you captured the essence of the improvement concisely. It reminds me of…
Stacey on The Plimsoll Line: Mistake Proofing the Overloading of ShipsOctober 19, 2025
My sentiments (thoughts), such as yours, were exactly my thoughts too; learning about the 'how & why's' of things, at…
Mark Graban on Ryan McCormack’s Operational Excellence Mixtape: October 17, 2025October 17, 2025
I love the UMass Memorial story and what they've done over a decade plus... Here's my podcast with him from…
Mark Graban on Smiles, Sharpies, and Systems: What Do Starbucks Customers Really Value?October 11, 2025
This made me laugh on Reddit... Seems like some malicious compliance here: Okay? lol byu/Wowlacey instarbucks
Mark Graban on Leader Standard Work Is About Behavior, Not Just Your CalendarOctober 8, 2025
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