Tag: Flexing

I get asked a lot, “How do you know if a hospital is truly ‘Lean?'” Nobody is ever perfect or “fully Lean,” but you could ask, “How do you know if somebody is on a legitimate Lean transformation journey?” If you could only ask one question...

TL;DR: Sending nurses and other hospital staff home early when census dips may reduce short-term labor costs, but it undermines continuous improvement, morale, and...