Tag: Deming

I first blogged about this article back in 2009 and it's still online: "Keen to Be Lean" The sub headline talks about hospitals being "desperate to...

Here's Part 2 of a post about the original NUMMI Team Member Handbook from 1984 (see Part 1 here). This, and other documents that I'll...

Dr. W. Edwards Deming used to warn against replacing intrinsic motivation with extrinsic rewards and incentives. Brian Joiner (author of Fourth Generation Management), who worked...

I've long been skeptical of so-called "Lean Sigma" or "Lean Six Sigma." And not because I'm against Six Sigma statistical methods, which are valid...

This article caught my eye recently: We Can Still Do It: Dr. Deming’s Legacy (via LInkedIn)

Thanks to my friends at the ThedaCare Center for Healthcare Value for putting together this video with me, filmed at the last Lean Healthcare...

It's been a busy fall so far. I've wanted to blog about the Wells Fargo scandal and management mess, but haven't had the time...

I'm always happy to hear current-day Toyota leaders (like Jamie Bonini) or recent  Toyota leaders (like Gary Convis) share perspectives on leadership. It's not that...

I've written a lot about Dr. Deming's famous "Red Bead Experiment." As a follow up to my workshop at February's Society for Health Systems...

Today's the first day of the two-day Lean Healthcare Transformation Summit, an annual event that's being held this year near Miami. If you're at...

Thanks to this post by Bruce Hamilton (aka "Toast Guy" or "Old Lean Dude"), I was reminded of the old General Motors effort, spearheaded...

Some of you reading this might remember the Total Quality Management (TQM) movement of the late 1980s and 1990s. Many would look back and label it a “fad.” As I’ve said about Lean, it’s only a fad to those who are susceptible to fads. As I blogged about in 2006, management is often prone to...