TL;DR: Continuous improvement only takes root when psychological safety and problem-solving exist together. Leaders who replace blame with learning unlock better performance, innovation, and results. “At least two of the major things that are required for continuous improvement to take…
A talk given by Mark Graban at Lean Startup Week 2017. Visit this blog post to learn more:
Dirk Dusharme, Mike Richman, and I talked about:
The 3rd edition of Lean Hospitals,
This article I wrote for Quality Digest, and more such as:
In the videos, you’ll see staff and leaders talk bout “Kaizen” or continuous improvement. It’s powerful to see the impact that a “culture of continuous improvement” has on people and their lives.
Mark Graban talks about the book "Practicing Lean."
Here is a 10-minute talk I gave at the 2014 Lean Transformation Summit, where I challenged the audience to think about barriers to continuous improvement differently. I’m introduced by Jim Womack and we do Q&A at the end. Every organization…
This video contains clips of a talk I gave at the University of Michigan Health System in early 2014. I cover some basics about the Kaizen approach to continuous improvement and how that fits into the “A3” problem solving model…