Category Blog

All Blog Posts

All posts from Mark Graban’s LeanBlog.org, including podcasts, announcements, articles, and more.

Employee Ideas and Continuous Improvement at UMass Memorial Health

TL;DR: UMass Memorial Health has implemented more than 100,000 employee improvement ideas by treating continuous improvement as a leadership responsibility–not a suggestion program. This post highlights how clear expectations, psychological safety, and enabling systems allow frontline ideas to turn into…