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All posts from Mark Graban’s LeanBlog.org, including podcasts, announcements, articles, and more.

United Adds $25 Fee for 2nd Bag

Yahoo News Story By Mike R. Lopez: I saw this story about United Airlines charging customers to check a SECOND bag. Not the fifth or sixth bag, but NUMBER TWO! This reminded me of a training slide that we have…

Some Questions About Managers

Earlier this week, I asked some questions that managers and leaders should ask, prompted by an email I received through the blog. I’ve been thinking about this and I’ve been trying to keep my “no blaming” hat on. Managers are…

Two Michigan Lean Job Postings

There are two new Lean job postings on www.leanboard.org, links below. No need to register to read the postings, but you need to register (for free) to post jobs of your own (or to post a resume). No placement or…

Some Questions for Managers

Some rhetorical questions to managers who say they want to “be Lean”: Do you properly train new employees or do you just throw them into the job to figure it out themselves? Do you label those who speak up and…

Partly Correct on Rising Car Prices

GM Expects Car-Price Rise – WSJ.com GM is raising prices: “In December, GM raised its prices an average of 1.5%…” This is great news if you’re an employee, stockholder, or fan of General Motors. This means market demand is strong…

This Story Gets It Right On Healthcare Errors

‘It’s never just one thing’ that leads to serious error – Los Angeles Times This is a stunning headline, it’s pretty amazing (in a good way) to find an article that doesn’t focus on blaming individuals. “It’s never just one…

Also Working on "Respect for People?"

Article Link: Lifting specialists set to lose weight I’m always a bit skeptical when I hear about Lean being a “project.” Sure, a project can be a starting point, but as the first step to transitioning to a Lean management…

Starting to Read "Toyota Culture"

I’ve read the first chapter of Toyota Culture: The Heart and Soul of the Toyota Way. I’m obviously not going to get through the whole thing before my podcast interview with Jeff Liker tomorrow. If you have questions for the…