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All posts from Mark Graban’s LeanBlog.org, including podcasts, announcements, articles, and more.

Air Travel — Results vs Process

If you’re a results thinker, you should feel reassured that 2007 had zero U.S. air travel fatalities for the first time in a long time, the continuation of an apparent downward trend. 2007 a safe year for U.S. airlines If…

Yes, Standardized Work Saves Lives

‘Bundling’ hospital processes may help prevent infections – USATODAY.com “Bundling hospital processes” = Standardized Work Why isn’t every hospital doing this? Why isn’t every hospital administrator making sure this is happening? The IHI [Institute for Healthcare Improvement] defines bundling as…

A Modern MD Who Makes House Calls

Jay Parkinson, MD. A doctor in Williamsburg, Brooklyn and Manhattan HIStalk Interviews Jay Parkinson MD MPH, House Call Doctor Posts will be pretty sparse and short the next few days, as I’ll be in New York City through Sunday, busy…

Toyota President Urges Genchi Genbutsu

Toyota juggernaut vows to improve (Detroit News): Toyota’s president is urging his own company to remember the principle of “Genchi Genbutsu,” or “go and see.” David Mann, author of Creating a Lean Culture: Tools to Sustain Lean Conversions, puts it…

The Ethics of Sourcing Overseas

Randy Cohen – The Ethicist – New York Times The NY times ethicist column had a question about sourcing overseas: To afford to start a new business, I must use low-cost foreign manufacturers, some of whom likely maintain unsafe working…

Gaming the System at Starbucks

Starbucks Gossip: Howard Schultz apparently hasn’t put the brakes on warm sandwiches Following up on last week’s post on Starbucks operations, I found an example of “gaming the numbers” in a different post. “Gaming the numbers” is a common phenomenon…

"Toyota Culture" is Out

Jeffrey Liker’s new book on Toyota Culture: The Heart and Soul of the Toyota Way is out. I’m getting a copy on Tuesday and hope to post a review ASAP. If anyone else is reading it, feel free to share…

A Peek, Of Sorts, Into Starbucks’ Operations

Starbucks Gossip Blog – Open Thread Starbucks Replaces CEO with Chairman I’ve posted about Starbucks before – I believe they have people at headquarters learning about and starting with Lean, but I don’t know any details (any Starbucks employees reading…

My Book is Done!

Just an update for those who were following the progress of my book on “Lean Hospitals.” It’s done! I have submitted the manuscript to the publisher (Productivity Press, a division of Taylor & Francis). UPDATE (7/9/08): The book is due…

A New Turn of An Old Phrase

“Use our minds first, not our money” | DailyKaizen I like the phrase, above, that Lee Fried used at the DailyKaizen blog. I think I like the phrase better than “creativity before capital.” Same idea, but a slightly different way…

A Biotech Company Using Lean

New England Peptide Implements Lean Manufacturing Here is an article about what might seem like a very untraditional industry using Lean — biotech. It’s a favorite excuse in almost any industry to say “we’re different,” but those who want to…