Detect Instead Of Inspect

Mark’s Note: Today’s post is by Brian Buck, a long-time friend of this blog and a frequent contributor of some very funny Lean Memes! Check out his blog, Improve with Me. By Brian Buck: Before I get into the topic…
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Mark’s Note: Today’s post is by Brian Buck, a long-time friend of this blog and a frequent contributor of some very funny Lean Memes! Check out his blog, Improve with Me. By Brian Buck: Before I get into the topic…

Mark’s Note: I’m away on vacation through November 6… there will be some guest posts in this post during that time. Today’s post is by Dean Bliss, a good friend of mine who has worked in Lean healthcare for a…

PBS has aired a documentary about an Emergency Department in East Oakland, CA. You can visit the website for the film and you can also view it via YouTube: It’s a very spartan documentary… sometimes dull and routine, sometimes compelling.…

Mark’s Note: Today’s post is a guest post by Nial Toner, who works for PathXL in the UK. I thought this was an interesting post because it touches on leader behaviors and team dynamics in a setting that we don’t…

Today is my 40th birthday… I’m celebrating it by doing something I enjoy – speaking about Lean healthcare to a Lean Construction Institute event in Dallas, where they have promised me tequila (presumably after the presentation). However, like Anchorman’s Ron…

It’s great to see CEOs blogging and sharing transparently on the web, sharing their views, stories, and opinions. Paul Levy was a real innovator in this regard (and still blogs about “Not Running a Hospital“). You can find a few…

Thanks to the organizing sponsor Protegra and other sponsors, including my friends at LeanKit, for having me give a keynote talk about the Software Development and Evolution Conference (SDEC) 2013 Conference in Winnipeg yesterday (Storify summary here). I always enjoy…

A waiting room sign that says “tell us if you have waited more than 30 minutes” gives patients a way to ask for help. But reducing patient waiting times also requires a process for responding and learning from recurring delays.…

Mark’s Note: Today’s guest post is from a colleague I have worked with before on a hospital project. Bernita and I worked together at a children’s hospital, as she wrote about here on the HKS blog. Bernita’s post is modified…

One of the big arguments given for “Lean Government” efforts are the cost savings that are generated by various Lean projects at local, state, or federal levels. I’ve heard stories and rumors from people who have done Lean Government work……

Here’s an excellent commentary by Ashish K. Jha, M.D., M.P.H, a professor at the Harvard School of Public Health: “In The Race For ‘Fanciest Hospital In Town,’ Patient Safety Loses Out.” Dr. Jha argues that hospitals glad spend millions of…

Near home in San Antonio, I had a chance to volunteer last Friday, speaking for an hour to a group of high school juniors and seniors who are part of the health professions program within in the Alamo Academies program…