Cindy Young, PhD on Knowledge Management and Lean

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My guest for Episode #436 of the Lean Blog Interviews Podcast is Dr. Cynthia J. Young, PMP, LSS MBB, CMQ-OE, the Founder/CEO of CJ Young Consulting, LLC.

Cindy helps organizations optimize human-centric knowledge to increase trust and support collaboration and inclusion. She is a TEDx Speaker, an HBR Contributor, and a Veteran (23 years in the U.S. Navy)

She is also a Curriculum Developer and Instructor with Leidos, an engineering and defense contractor.

Cindy is also presenting a webinar on February 10th, part of the KaiNexus CI Webinar series… learn more and register here:

Impactful Methods to Benefit Organizational Knowledge Management and Continuous Improvement Efforts

She is also leading an upcoming “Knowledge Management Bootcamp.”

Today, we discuss topics and questions including:

• Origin story as a Lean Six Sigma Master Black Belt? –> In the Navy
• Combining LSS, PMP, CMQ-OE certifications?
• What is “knowledge management” in the context of organizations? Leadership & technology??
• Five Ways to Protect Yourself from a Layoff Using Knowledge Management
  • We should “Resist hoarding knowledge” — is that counterintuitive?
• This sharing had big benefits to you and your career?
• Breaking down silos?
• Applying KM to Lean and applying Lean to KM?
• Waste of capturing knowledge that doesn't get used?
• Examples of good practices? 
• Mistakes people make with knowledge?

The podcast is sponsored by Stiles Associates, now in their 30th year of business. They are the go-to Lean recruiting firm serving the manufacturing, private equity, and healthcare industries. Learn more.

This podcast is part of the #LeanCommunicators network. 

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Mark Graban

Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.

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