The title is “Applications of Lean Leadership Methods in Home-Based Care.”
It's being presented by Cooper Linton, Associate Vice-President, Duke HomeCare & Hospice. While he is a leader in the home care and hospice specialties, you'll hear practical and actionable leadership lessons for any setting, not just home-based care — and not just in healthcare.
In this webinar, you will learn practical lessons that can be applied to any setting, not just home care:
- The fundamentals that guided the Lean journey at Duke HomeCare & Hospice
- Why committing to zero harm is such an important fundamental belief
- Why it's crucial for the organization to capture good catches, close calls, and near misses
- How safety huddles and tiered huddles provide a structured format
- Why “A3 thinking” must become the organizational culture
- Challenges to implementing Lean in home-based care
Hear Mark read this post:
Other Related Resources:
You can also read a white paper about the improvement and culture change work that DHCH has been doing: “Continuous Learning Leads to Continuous Improvement”:
You can also listen to a podcast episode from the “Habitual Excellence” series that features Cooper Linton and Benita Pope, talking about “Leadership for Safety, Problem Solving, and Continuous Improvement at Duke HomeCare and Hospice.“
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