The title is “Applications of Lean Leadership Methods in Home-Based Care.”
It's being presented by Cooper Linton, Associate Vice-President, Duke HomeCare & Hospice. While he is a leader in the home care and hospice specialties, you'll hear practical and actionable leadership lessons for any setting, not just home-based care — and not just in healthcare.
In this webinar, you will learn practical lessons that can be applied to any setting, not just home care:
- The fundamentals that guided the Lean journey at Duke HomeCare & Hospice
- Why committing to zero harm is such an important fundamental belief
- Why it's crucial for the organization to capture good catches, close calls, and near misses
- How safety huddles and tiered huddles provide a structured format
- Why “A3 thinking” must become the organizational culture
- Challenges to implementing Lean in home-based care
Hear Mark read this post:
Other Related Resources:
You can also read a white paper about the improvement and culture change work that DHCH has been doing: “Continuous Learning Leads to Continuous Improvement”:
You can also listen to a podcast episode from the “Habitual Excellence” series that features Cooper Linton and Benita Pope, talking about “Leadership for Safety, Problem Solving, and Continuous Improvement at Duke HomeCare and Hospice.“Subscribe to get notified about posts via email daily or weekly.