Free Webinar: How a Hospital Spreads Continuous Improvement with @KaiNexus


t_lyon_headshotOn Wednesday at 1 pm ET, I hosted another free webinar in our KaiNexus Webinar series.

The presenter was Tania Lyon, Director, Organizational Performance Improvement at St. Clair Hospital in Pennsylvania.

The webinar is titled:

When Post-Its Didn't Cut it Anymore: How a Hospital Adopted KaiNexus

In this webinar, you will learn:

  • The preconditions for a successful rollout
  • The levers for driving KaiNexus adoption
  • How to develop and rely on the organizational helpchain to manage training

If you can't attend live, register and you'll be sent a link with a recording and slides.

Update: Here is the recording:


Here are some tweets that I sent during her presentation:


About Tania:

Dr. Lyon has spent the last 7 years leading St. Clair Hospital, a large award-winning community hospital in Pittsburgh, PA, through a “lean” transformation as their first Director of Organizational Performance Improvement. She has trained over 1600 hospital employees in Toyota principles and methods.  Her own background in Lean healthcare comes from 5 years with the nonprofit Pittsburgh Regional Health Initiative (PRHI) where she helped to develop their nationally acclaimed curriculum for health care professionals and coached lean improvement efforts in a variety of healthcare settings. Dr. Lyon is also interested in Lean Healthcare applications for low resource settings like hospitals in Malawi and Haiti.  She earned her PhD in Sociology from Princeton University and her BA in Peace and Conflict Studies from U.C. Berkeley and has two charming daughters who have thus far resisted all efforts to apply the Toyota Way to their rooms.

Here is a podcast that I did with Tania earlier this year:

Podcast #257 – Tania Lyon, #Lean at St. Clair Hospital & @KaiNexus

And you can read a blog post she wrote for KaiNexus in September:


I hope you can attend the webinar and check out our on-demand webinar library – it's all free!


Check them out!

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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.



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