To end the week, here's a piece by our friend John Toussaint, MD, CEO of the ThedaCare Center for Healthcare Value, that was published on CNBC.com:
“Don't Kill Me! What I Want From the Healthcare System: Author of ‘Potent Medicine“
Even though John was a practicing physician and the CEO of the health system ThedaCare, he could also see the health system from the patient's perspective. What does he want as a patient?
- Don't kill me
- Keep me healthy
- Don't keep me in the dark
John ends the piece with:
“I want the health system to work for me not the other way around. I expect higher quality lower cost care with me the patient in charge of the decisions. That's a prescription we can all live with.”
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Workers want the same thing.
Yes, agreed.
I use the following VOC quote, “I didn’t come to the hospital to D.I.E. – to be a victim of accidental Death, Injury/Infection, or Error!”