In conjunction with my publisher, Productivity Press (CRC Press), we've produced a short author video where I'm addressing some questions they wanted me to answer about our new book Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements.
The video:
If you’re working to build a culture where people feel safe to speak up, solve problems, and improve every day, I’d be glad to help. Let’s talk about how to strengthen Psychological Safety and Continuous Improvement in your organization.
[…] Link: Author Video – Mark Graban on “Healthcare Kaizen” – Lean Blog […]
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