Author Video – Mark Graban on “Healthcare Kaizen”

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In conjunction with my publisher, Productivity Press (CRC Press), we've produced a short author video where I'm addressing some questions they wanted me to answer about our new book  Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements.

The video:

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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent book is the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus. His latest book has been released as an "in-progress" book, titled Measures of Success.

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