Lean Healthcare Design Video Series – Home Page


I'm happy to present a new multi-part video discussion series about Lean Healthcare Design, featuring Miguel Burbano, an architect and Senior Vice President with The Neenan Company, and Dr. Randall Huss, President of the St. John's Clinic – Rolla (MO).

Bookmark this page or point people to www.leanblog.org/leandesign for the entire series. You can also be notified of new installments by subscribing to the Lean Blog channel on YouTube.

Your host is Mark Graban, author of the book “Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction” and the founder of  LeanBlog.org.

Part 1: (1/4/11)

In this introduction, Part 1, Miguel and Dr. Huss discuss how they got introduced to Lean principles and how they came to incorporate them into the design of a new clinic in Rolla, MO.

Part 2: (1/11/11)

Part 3: (1/25/11)

Part 4: (5/24/11)


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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.


  1. Nicely done. This is like a teaser. You really got me hooked with, “Do we need a receptionist?” I’m looking forward to seeing part 2. – Jack


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