LeanBlog Podcast #71 – Patrick Anderson, Part 2


LeanBlog Podcast Episode #71 is part two of a conversation with Patrick M. Anderson, the Executive Director of Chugachmiut, the Tribal consortium created to promote self-determination to the seven Native communities of the Chugach Region. I met Patrick at a Lean conference where he shared their experiences with applying Lean principles to healthcare delivery in Alaska. I am happy to bring their story to you, and here's the link to Part 1 if you missed it (Episode #53).

You can also read more about Lean concepts at Chugachmiut on their website. In this epsiode, we talk how Lean fits with their organization's values and culture. He discusses their management system for both administrative work and direct patient care. How can Lean thinking help prompt more preventative medicine in their system?

MP3 File

For earlier episodes, visit the main Podcast page, which includes information on how to subscribe via RSS or via Apple Podcasts.

Episode 71 Key Points and Links:
  • About the Chugachmiut organization and tribes
  • “A fact-based, non-judgmental, no blame, no shame culture”
  • There are patients who are dying needlessly because of good people working in bad processes.
If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the “Lean Line” at (817) 993-0630 or contact me via Skype id “mgraban”. Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.

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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.


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