Month March 2008

Lowest "Respect for People" Score Ever?

Employee’s suit: Company used waterboarding to motivate workers – Salt Lake TribuneThis isn’t a “Lean” article, but holy moley, you have to read the linked story and think about how a company culture gets that far off the rails. First…

Lean in Russia – Part 3

Here is Part 3 of my exchange with Slava Boltrukevich, from Moscow. Here are Part 1 and Part 2 of our discussion about Lean in Russia. Mark: Is there a “James Womack of Russia” or do people there tend to…

Another Wisconsin Lean Story

Appleton Post-Crescent: Little Chute company sees a sharp future Here’s another story about a small company in Wisconsin — they’re using Lean to get more competitive. Valley Grinding & Manufacturing (nicknamed “VG”) makes equipment that’s used to sharpen blades and…

How a Non-Lean Culture Can Harm Patients

Sometimes people ask me, “how does Lean apply in a hospital?” The critical issues in a hospital are more often about culture and environment (although using technical lean methods for improving processes and flow are important also). Many hospitals, unfortunately,…

3 Years of Lean Blogging

I just realized I was too busy to stop and recognize the “birthday” of the Lean Blog, as we turned “3” in March. I’m proud of the blog and very grateful for the constructive and friendly community that we have…

My Book’s Cover Design

LeanHospitalsBookCoverGraban

They say “don’t judge a book by its cover,” but I hope you like the cover that my publisher and I have come up with. I was pretty steadfast that Lean is about people and the cover should reflect that.…

Lean in Russia, Part 2

Here is the second part of my exchange with Slava Boltrukevich. He is the head of the Production Management Department at the Institute for Complex Strategic Studies, the leading publisher of Lean books in Russian (and the website is in…

Turn the Tables on Haier Management?

Chinese Refrigerator Maker Finds U.S. Chilly – WSJ.com: Here’s another case of where your bosses should NOT take manufacturing management practices from the WSJ. In an article about the Chinese refrigerator maker Haier and its founder, Zhang Ruimin: “He developed…

Lean Success at a Blood Bank

Carter streamlines production – Fort Worth Business Press I had a chance, last year, to take some local hospital clients to Carter to see their blood processing operations. So, it’s nice to see them recognized for their Lean efforts. It…

"Lean Hospitals" Book Update

Lean Hospitals Book A few quick updates on my book, Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction. It is still due out July 23, 2008. If you want to sign up for my email newsletter about the book,…

Non-Value Added, but Fun!

Completely non-value added and not “boss approved” (that means do this from home)… it’s the LeanBlog tourney contest. Winner gets a copy of the Lean Enterprise Institute book “Reflections on Lean.” Good luck! Click here to enter my Yahoo! Sports…

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