If you've been following any of the posts about healthcare, here are a few interesting follow ups.
Following up on this post about Boston's Beth Israel Deaconess Medical Center, CEO Paul Levy posted many interesting employee responses to his email about the systemic waste that people have to fight every day in your typical hospital (and there).
After the medical mistake with Dennis Quaid's twins in L.A., I had asked Paul what BIDMC was doing to proactively protect against that same error from happening at their hospital. Paul asked some of staff and posted a lengthy response here.
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Mark Graban
Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an book titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.