I'm hoping to attend this online, or at least I'll watch the archive.
This Webcast will also feature Patrick Graupp, who was TWI trained in Japan in the 1980s while working for Sanyo. He will share stories and results of companies who have discovered TWI as the missing ingredient to attain and sustain standard work as the foundation for continuous improvement. Grupp was North America's first TWI Master Trainer since the end of WWII.
I'm learning a lot about TWI through my own work. It applies well in a number of settings, including hospitals. There are some very interesting early writings about TWI applied to healthcare that date back to the 1940's.
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Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean.
Mark is also a Senior Advisor to the technology company KaiNexus.