Deming Seminar with Eric Christiansen

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How to Create Unethical, Ineffective Organizations That Go Out of Business

Here's a posting for a Deming workshop co-led with former LeanBlog Podcast guest Eric Christiansen. In my podcast with Eric, we talked about how he, as CEO, has led his company as a “Deming Company,” including the seemingly-radical idea of not paying commissions to salespeople.

I love the title of the workshop, wish I could attend.

Please check out my main blog page at www.leanblog.org

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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.

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