Dream Cars: Made-to-Order Line Could Restore Pride in American Autos – WSJ.com
The WSJ published a group of letters critical of GM in response to the article about the head of AutoNation calling on the automakers to “think different” (to borrow a phrase from Apple), including:
You indicate that General Motors has more than one million unsold cars in the pipeline, in contrast to 320,282 cars for Toyota Motor Co. “It's not like we have some crisis,” you quote Mark LaNeve, GM's head of North American sales and marketing, as saying. If G. Richard Wagoner, chairman and CEO of GM, believes this isn't a crisis, both he and Mr. LaNeve should be fired.
John W. Behrens
As the NY Times article from yesterday's Sunday Magazine confirmed, GM has about 3x the dealer inventory as compared to Toyota (as John said above).
The other letters show at least a few data points of the American public losing patience with GM's management-driven struggles.
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