Decoding the DNA of the Toyota Production System — HBS Working Knowledge
Here is a summary of the famous Spear/Bowen article on Toyota's “DNA.” If you've never read it, definitely check it out. Also, the full article is well worth the $6 it costs to order and download.
If you’re working to build a culture where people feel safe to speak up, solve problems, and improve every day, I’d be glad to help. Let’s talk about how to strengthen Psychological Safety and Continuous Improvement in your organization.
