Curious Cat Management Improvement: Lean National Health System
There's a link on John's blog to a Dan Jones presentation, along the lines of the British NHS lean initiative.
It includes the classic Toyota thinking:
“We get brilliant results from average people managing brilliant processes.
We observe that our competitors often get average (or worse) results from brilliant people managing broken processes.”
From my direct observation, healthcare is full of brilliant people and broken processes!
What do you think? Scroll down to comment or share your thoughts and the post on social media. Don't want to miss a post or podcast? Subscribe to get notified about posts via email daily or weekly.
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.
Latest posts by Mark Graban (see all)
- Katie Anderson Discusses Larry Culp's AME Keynote and Their Fireside Chat - November 30, 2022
- GE's Larry Culp on Making it Safe for Bad News to Flow to the CEO (or Other Leaders) - November 29, 2022
- Learn How to Reduce Nursing Turnover and Attrition in Healthcare — Free Webinar - November 28, 2022
