Womack’s WSJ Piece


    WSJ.com – Why Toyota Won

    I still haven't found a free version, but here's a site with slightly more detail.

    Here is piece written by Jim Womack, in a similar vein to last week's email newsletter.

    His main bullet points:

    • GM and Ford can't design vehicles that Americans want to pay “Toyota money” for.
    • GM and Ford are clueless as to how to work with their suppliers.
    • GM and Ford have miasmic management cultures.
    • GM and Ford cling to their wide range of brands
    • GM and Ford still treat customers as strangers engaged in one-time transactions.
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    Mark Graban
    Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.


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