I still haven't found a free version, but here's a site with slightly more detail.
Here is piece written by Jim Womack, in a similar vein to last week's email newsletter.
His main bullet points:
- GM and Ford can't design vehicles that Americans want to pay “Toyota money” for.
- GM and Ford are clueless as to how to work with their suppliers.
- GM and Ford have miasmic management cultures.
- GM and Ford cling to their wide range of brands
- GM and Ford still treat customers as strangers engaged in one-time transactions.
If you’re working to build a culture where people feel safe to speak up, solve problems, and improve every day, I’d be glad to help. Let’s talk about how to strengthen Psychological Safety and Continuous Improvement in your organization.
