A Collection of Deming Articles


    As follow up to Deming's mention in Fortune Magazine,

    Some Choice Words on Management by Slogan

    A good real life example of what Deming meant by not managing by slogan. Do slogans and posters really get through to workers? Do they really motivate people, or just irritate them? I saw a poster at a plant that said “Wednesday, wear Blue for Quality” — as if blue shirts, as suggested by that poster, would really include quality. Quality is that easy??

    Deming and Lean

    A nice summary of Deming's 14 points and how they relate to the Toyota Production System. The book The Toyota Way also has 14 principles, but they don't line up 1:1 with Deming. There is much overlap, obviously, since Deming taught them.

    Deming and Employee Motivation

    This article debunks ideas about the annual review and other “motivational” methods. How many times have you been part of an annual bonus system that seemed like the “lottery” that Deming described?

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    Mark Graban
    Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.


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