A column that summarizes a San Antonio visit by Masaaki Imai. The talk was prompted by the upcoming Toyota assembly plant there. The article also has information about the new plant and links to recent articles about Toyota's plans.
A highlight from Imai: “…half of everyone's job is to maintain performance level. The other half is to seek improvement, something that Toyota assembly plant applicants in San Antonio can expect to learn.”
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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.