Heard of kaizen? How about muda? Toyota has a lot to teach us

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David Hendricks Column

A column that summarizes a San Antonio visit by Masaaki Imai. The talk was prompted by the upcoming Toyota assembly plant there. The article also has information about the new plant and links to recent articles about Toyota's plans.

A highlight from Imai: “…half of everyone's job is to maintain performance level. The other half is to seek improvement, something that Toyota assembly plant applicants in San Antonio can expect to learn.”

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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.

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