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Podcast #182 – Michael Grogan & Dr. Brenda Dmallo, Lean Healthcare in Africa

by Mark Graban on July 30, 2013 · 4 comments

MP3 File (run time 36:24)

michael and dr brenda tanzania lean 150x150 Podcast #182   Michael Grogan & Dr. Brenda Dmallo, Lean Healthcare in Africa leanJoining me for episode #182 are Michael Grogan and Dr. Brenda  Dmello, joining me via Skype from Tanzania where they are working together to use Lean to improve health care at the  Comprehensive Community Based Rehabilitation in  Tanzania  (CCBRT). Michael is Irish born and left his career in the United States to work in Africa (which you can read about in his guest post that I published earlier this month).

In the episode, we talk about their mission to reduce maternal death rates and “needless suffering” by creating “engaging, problem solving managers” as “everything rises and falls with leadership.” They are developing leaders who can “stop blaming” and treat people with respect, eliminating the “culture of fear” that we see in far too many organizations around the world. Dr. Brenda says, “I don’t think it’s ethical to allow change to happen so slowly” and that “clinical skills alone” won’t solve healthcare’s problems.

Links about their work:

Michael interviewing Dr. Brenda:

For a link to this episode, refer people to  www.leanblog.org/182.

For earlier episodes, visit the  main Podcast page, which includes information on how to  subscribe via RSS  or  via Apple iTunes.  

You can use the podcast player (use the VCR-type controls) at the top of the post to listen to a streaming version of the podcast (or click here for the streaming audio and RSS subscription). The streaming link is faster for one-time listening (hardly any delay to start listening). Or you can use the download link to put it on your iPod or other MP3 player.

A new way to listen to free streaming episodes of the podcast:  Download the free Stitcher app and use promo code LEANBLOG for a chance to win $100.

If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the “Lean Line” at (817) 776-LEAN (817-776-5326) or contact me via Skype id “mgraban”. Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.

Mark Graban 2011 Smaller Podcast #182   Michael Grogan & Dr. Brenda Dmallo, Lean Healthcare in Africa leanAbout LeanBlog.org: Mark Graban is a consultant, author, and speaker in the “lean healthcare” methodology. Mark is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as the new Executive Guide to Healthcare Kaizen. Mark is also the VP of Innovation and Improvement Services for KaiNexus.

pixel Podcast #182   Michael Grogan & Dr. Brenda Dmallo, Lean Healthcare in Africa lean
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T-Minus 16 Days Until the Tanzania Lean Healthcare Webinar – Podcast Is Live | gembawalkabout
July 30, 2013 at 7:34 am

{ 3 comments… read them below or add one }

1 Mike Stoecklein July 30, 2013 at 7:25 am


Thanks for sharing this important story. We (ThedaCare Center For Healthcare Value) are hosting a webinar featuring Michael and Dr. Brenda on 8/14 at 9 am. Details can be found at my website: http://www.gembawalkabout.com



2 Erik Hager July 30, 2013 at 10:43 am

Thanks for sharing Michael’s impact on Dr. Brenda’s actions, doing and thinking. Michael recognizes his success will be demonstrated when he is part of the background.
He is living the Leaders as Teachers principle.


3 Mark Graban
July 30, 2013 at 11:00 am

And thanks, Erik, for your mentoring of Michael (as he gives you credit in the podcast, of course). Hope you are well.


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