Podcast #182 – Michael Grogan & Dr. Brenda Dmallo, Lean Healthcare in Africa

MP3 File (run time 36:24)

michael and dr brenda tanzania leanJoining me for episode #182 are Michael Grogan and Dr. Brenda  Dmello, joining me via Skype from Tanzania where they are working together to use Lean to improve health care at the  Comprehensive Community Based Rehabilitation in  Tanzania  (CCBRT). Michael is Irish born and left his career in the United States to work in Africa (which you can read about in his guest post that I published earlier this month).

In the episode, we talk about their mission to reduce maternal death rates and “needless suffering” by creating “engaging, problem solving managers” as “everything rises and falls with leadership.” They are developing leaders who can “stop blaming” and treat people with respect, eliminating the “culture of fear” that we see in far too many organizations around the world. Dr. Brenda says, “I don’t think it’s ethical to allow change to happen so slowly” and that “clinical skills alone” won’t solve healthcare’s problems.

Links about their work:

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Michael interviewing Dr. Brenda:

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For a link to this episode, refer people to  www.leanblog.org/182.

You can also listen via Stitcher.

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If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the “Lean Line” at (817) 776-LEAN (817-776-5326) or contact me via Skype id “mgraban”. Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.

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Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an book titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

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6 Comments

  1. Erik Hager says

    Mark,
    Thanks for sharing Michael’s impact on Dr. Brenda’s actions, doing and thinking. Michael recognizes his success will be demonstrated when he is part of the background.
    He is living the Leaders as Teachers principle.

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