MP3 File | AAC File (run time 26:29)

Episode #97 is a discussion with Bob Sutton, a Stanford University Professor of Management Science and Engineering and the best-selling author of “The No A-hole Rule: Building a Civilized Workplace and Surviving One That Isn’t” Other books by Bob include “The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action” and “Weird Ideas That Work: How to Build a Creative Company.” Here, we talk about his new book, due out in September, called “Good Boss, Bad Boss: How to Be the Best… and Learn from the Worst.”
In this podcast, the conversation weaves through Toyota, HP, Intel, Southwest and other companies as well find parallels and complements between different management approaches, including Lean. Stay to the end to find out what company Bob thinks is surprisingly good and weeding out “A-holes” from their organization.
To point others to this, use the simple URL: www.leanblog.org/97. You can find Bob and his blog at www.BobSutton.net.
For earlier episodes, visit the main Podcast page, which includes information on how to subscribe via RSS or via Apple iTunes.
You can use the player (use the VCR-type controls) at the top of the post to listen to a “streaming” version of the podcast (or click here for the streaming audio and RSS subscription). The streaming link is faster for one-time listening (hardly any delay to start listening). Or you can use the download link to put it on your iPod or other MP3 player.
If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the “Lean Line” at (817) 776-LEAN (817-776-5326) or contact me via Skype id “mgraban”. Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.
About LeanBlog.org: Mark Graban is a consultant, author, and speaker in the “lean healthcare” methodology, focused on improving quality and patient safety, improving access, reducing costs, and fully engaging healthcare professionals. He is also the Chief Improvement Officer for KaiNexus.



















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