Podcast #97 – Interview with Bob Sutton, PhD on His Book ‘Good Boss, Bad Boss,’ Toyota, Southwest, HP, and More

By Mark Graban On Aug 13, 2010 Last updated Apr 11, 2023

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Episode #97 is a discussion with Bob Sutton, a Stanford University Professor of Management Science and Engineering and the best-selling author of The No A-hole Rule: Building a Civilized Workplace and Surviving One That Isn't. Other books by Bob include The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action and Weird Ideas That Work: How to Build a Creative Company.

Here, we talk about his new book, due out in September, called Good Boss, Bad Boss: How to Be the Best… and Learn from the Worst.

In this podcast, the conversation weaves through Toyota, HP, Intel, Southwest, and other companies as we'll find parallels and complements between different management approaches, including Lean. Stay to the end to find out what company Bob thinks is surprisingly good and weeding out “A-holes” from their organization.

To point others to this, use the simple URL: www.leanblog.org/97. You can find Bob and his blog at www.BobSutton.net.

For earlier episodes, visit the main Podcast page, which includes information on how to subscribe via RSS or via Apple Podcasts.

If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the “Lean Line” at (817) 993-0630 or contact me via Skype id “mgraban.” Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.

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Mark Graban

Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.

Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation.

He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean.

Mark is also a Senior Advisor to the technology company KaiNexus.

Podcast #97 – Interview with Bob Sutton, PhD on His Book ‘Good Boss, Bad Boss,’ Toyota, Southwest, HP, and More

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