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"Bad Systems in the News" Update

Here are some updates on the “Bad Systems” I featured last week, Northwest Airlines and the NBA. I know I promised more positive posts, but let me follow up on these stories… First, the NBA. I don’t have a link…

What About The Other Car Makers?

by Dan Markovitz This blog has commented (here and here) on the WSJ’s rush to predict the folly of just-in-time manufacturing in the wake of the earthquake last week that crippled Japanese auto production. (“Blame it on kanban, the just-in-time…

Changing the Culture at Ford

At Ford, the ‘Outsider’ Is Optimistic – WSJ.com There’s an interview with Ford CEO Alan Mulally today, we’ve featured him before on the blog (click the “Ford” link at the bottom of the post for more on the company). The…

"Root Cause" in the News

In my morning reading yesterday, I was pleasantly surprised to see the phrase “root cause” in two stories I’ve written about here: Preventable Medical Errors (free, Modesto Bee) Deadly Products from China ($$, WSJ) I have a post I’ve written,…

WSJ Online is Free Today

The online WSJ is free today, sponsored by Dell. I don’t know how much of the old archive is open, but if you haven’t been able to read articles referenced here, you might want to check it out. Click on…

Resolved: Tis Better to be in the Gemba

There were a couple of articles in the WSJ this past week that, in an indirect way, talk about the value of being at the “gemba” as a manager (gemba is a Japanese word that means “the actual place” where…

Reducing Waste for Shoppers

Big Boxes Aim to Speed Up Shopping (WSJ) No, this isn’t about waste in packaging (I saw how the UK is pushing milk in plastic bags that you put into a reusable plastic jug at home, 75% less landfill space).…

"Detroit is looking for a foreign villain"

‘Face of Toyota’ Steps Up At a Delicate Time – WSJ.com: I’m surprised that Jim Press, about to be elected to Toyota’s board, would be so blunt: “Mr. Press — who has said his job is to be ‘the face…

Toyota Slowing Down U.S. Plant Expansion?

Report: Toyota May Slow US Plant Builds: Financial News – Yahoo! Finance WSJ article: REDUCED SPEED Toyota’s New U.S. Plan: Stop Building Factories Toyota is concerned about overexpansion and overcapacity in the U.S., apparently. In Japan, most of Toyota’s factories…