Tag: Patient Focus
Navigating Hospital Processes (or a Lack Thereof): Systemic Issues in Outpatient...
It's interesting to observe a hospital process (or lack thereof) when a family member needs surgery. I had the opportunity to do so one...
A Lack of Standardized Calendars Contributes to my Scheduling Mistake
TL;DR: A non-standard calendar layout caused me to book the wrong tour date. When the same mistake happens repeatedly to different people, it's not...
A Hospital CEO Who Wants Other CEOs to “Give a Damn”...
Here's an interesting column from Becker's Hospital Review, written by Michael Dowling, President and CEO, Northwell Health.
I'm guessing he created the headline, since the...
Podcast #284 – Dr. Margaret Balfour on Improving Crisis Psychiatric Care...
My guest today for episode #284 of the podcast is Dr. Margaret (Margie) Balfour, the lead author of an article, published in the The Joint...
